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Values in Action

Values in Action

From the start, we've been committed to doing the right thing. And we've got the policies, programs and practices in place that allow us to use our size and scope to help make a difference. Because, what's good for us, is good for all of us.

Values in Action

You come first
Our customers are why we're here.  We show our appreciation with high-quality food and exceptional service, in a clean, welcoming environment at a great value. Our goal is always quality, service, cleanliness and value for every customer, every time.

Our commitment to our people
We offer opportunity, nurture talent, develop leaders and reward achievement.  We believe that a diverse, well-trained team working together in a highly engaging, respectful environment is essential to our continued success. 

  • World-class training and hands-on skills development, such as teamwork, time management, customer service and communication instill life-long business skills in employees.
  • 67% of McDonald's® Canada's top Canadian management and 50% of its franchisees started as McDonald's crew.
  • More than $2 million in employee scholarships that have been awarded since 1985.
  • McDonald's is proud to be one of Canada's leading employers of youth.

Our commitment to our communities
We help our customers build better communities, support Ronald McDonald House Charities® (RMHC®) Canada, and leverage our size, scope and resources to help make the world a better place.

  • Since  2004, we've donated over $34 million just through the "10 Cent Happy Meal®" program
  • 100% of every dollar donated goes directly to the Ronald McDonald Houses and their programs, children and their families. McDonald's Canada pays all of the administration and operating costs of RMHC Canada, the foundation that supports Ronald McDonald Houses and Ronald McDonald Family Rooms across Canada.
  • Since its inception in 1977, McHappy Day®, held at McDonald's restaurants across the country, has raised nearly $32 million for RMHC Canada, Ronald McDonald Houses and hundreds of local children's charities.
  • Since beginning, we've awarded more than $67 million in grants to the Ronald McDonald Houses, Ronald McDonald Family Rooms and local children's charities across the country. This has benefitted thousands of children in over 600 Canadian communities.

Looking ahead
We always aim to give you what you want now and anticipate what you'll want next…to improve your entire experience at our restaurants.

New menu items, refreshed and inviting environments, as well as new features like free Wi-Fi are just some of the recent changes at McDonald's Canada.

We look forward to continuing to be a favourite destination, for a growing number of Canadians, for generations to come.